Customer Care: 651-697-7597
Technical Support: 877-602-9877
Customer Care: education@housingfirstmn.org
Technical Support: techsupport@housingfirstmn.org
Solutions and FAQ
My Account
Continuing Education Questions
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Does Contractor University report the completion of my course(s)?
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How many continuing education hours/credits do I need to take?
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How can I confirm that my credits have been electronically reported?
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Can I take more than one energy course and more than one business management course (MN Contractors)?
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How do I get my certificate of completion?
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Do you offer in-person classroom courses?
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How long do I have to complete online/on-demand courses?
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Who do I contact for questions regarding continuing education license requirements/renewals?
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How can I get a transcript?
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Why does a different license number appear on my completion certificate?
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How do I know if a course meets the energy or business management credit requirement (MN)?
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How do I know a course qualifies for the 4 hour focus requirement on construction laws and codes and contracts, liability, and risk management (WI)?
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What are the student requirements for receiving CE credit(s) for an in-person course?
Technical Issues
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My video is stuck or has stopped playing
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I can see the video, but I can't hear anything (or very low audio)
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My video playback is stuttering, buffering, or playing poorly
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How do I Enter or Exit Full Screen Video Playback in the Program Viewer?
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Can I stop & start On-Demand programs at any time?
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Do I need special equipment / What are minimum specs needed to view programs?
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How do I Enter or Exit Full Screen Slides in the Program Viewer?
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For quizzes, is there a way to see what questions I got wrong and what the correct answer is?
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